Creating a Team - Steve Thomas is Back!
Want to know how to create a fully functioning, effective team within your service organization? How do you develop a feeling a "team" for the remote workforce? What is the glue that will hold your team together? Steve Thomas, guest speaker extraordinaire from last year’s session, will answer these questions and more during his "Creating a Team" session.
Sales and Customer Retention
Involve your front-line field personnel and service department office personnel in increasing revenue from existing clients and prospecting for new business
Transitioning to Paperless Work Environment Through Mobile Field Automation
Hear from members who have taken the leap during a panel discussion. Learn from other experts in the field who will share their knowledge and offer practical business solutions
Motivation and Morale
How to remain positive and appreciative in a down economy
Using Financial Data to Make Solid Business Decisions for the Service Department
Benchmarking comparisons; increase profitability by understanding what factors into cost per hour
Recruiting New Talent
The interviewing and hiring processes
Best Practices in Safety
Motivators and incentive programs; enforcing safety
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We have used National Compressor three or four times now. Great customer service, great pricing, and they make it very easy to return the defective cores. They get quotes over to us in a very timely manner. We look forward to doing more work with them in the future. They have been nothing but a great resource for us.
"The stong emphasis on service continues to serve us well in this new economy of lowered construction volumes. We were already headed in that direction before we joined The Unified Group, but the fellowship with the focused service members has reinforced that direction over and over."
"Whether it is a part that is badly needed and someone overnights it to you or an area of the country you need a dependable service provider for you to make the deal on your end work. We have found that being a part of one of the most knowledgeable mechanical groups in the nation has only made us better."
