Please click to see the details of our 2012 Service Management Forum. Steve Thomas will be back to talk about "Creating a Team", we will be sharing best practices on Safety, and will have a member panel talk about Field Automation. We are looking forward to an exciting three days of great information and idea sharing that we hope will be inspiring to all.
Sunday, January 22nd
7-9 pm Reception - El Capistrano Room
Monday, January 23rd
Meeting 8-4 in Madero Room
7:30 am Breakfast - Madero Room
8 - 8:30 am Welcome and Introductions
8:30 - 12 pm Leadership Speaker - Steve Thomas
12 - 1 pm Lunch - Veramendi Room
1 - 4 pm Leadership Speaker - Steve Thomas
6:15 pm Meet in lobby for dinner at Iron Cactus
Tuesday, January 24th
Meeting 8-4 in Madero Room
7:30 am Breakfast - Madero Room
8 - 8:30 am Milwaukee Tool
8:30 - 10 am Change/Improvement Roundtables
10 - 10:15 am Break
10:15 - 12pm Data Center Discussion - Toby Thomas
12 - 1pm Lunch - Veramendi Room
1 - 2:45 pm Field Automation -Member Panel
2:45 - 3 pm Break
3 - 4 pm Field Connect
Free night
Wednesday, January 25th
Meeting 8 - 3:30 pm in Madero Room
7:30 am Breakfast - Madero Room
8 - 9 am Safety Best Practices
9 - 10:30 am Energy Discussion
10:30 - 10:45 am Break
10:45 - 12 pm Energy Print
12 -1 pm Lunch - Veramendi Room
1 - 2 pm Financial Information
2 - 2:45 pm Increasing Revenue from Existing Customers
2:45 - 3pm Break
3 - 3:30 pm Meeting Wrap
6:00 pm Meet in lobby for dinner at Boudro's
"The Unified Group allows us to rub shoulders and share best practices with firms that are much larger than us. These people know how to break through barriers and it is exciting to be around "no limits" thinkers."
"Since we joined the group nine years ago, we have enjoyed continual updates with state of the art business practices, industry forecasts, vendor information, and personalized consultations by members of the group.
"The power of this Group is incredible! Yale Mechanical has saved a lot of time and energy gaining information and resolving issues by reaching out to an amazing membership that selflessly offers their time and energy to help us; and of course, we try to do the same for them whenever we can."
