Please click to see the details of our 2012 Service Management Forum. Steve Thomas will be back to talk about "Creating a Team", we will be sharing best practices on Safety, and will have a member panel talk about Field Automation.  We are looking forward to an exciting three days of great information and idea sharing that we hope will be inspiring to all.  

Sunday, January 22nd
7-9 pm Reception - El Capistrano Room

Monday, January 23rd
Meeting 8-4 in Madero Room

7:30 am                 Breakfast - Madero Room

8 - 8:30 am            Welcome and Introductions

8:30 - 12 pm          Leadership Speaker - Steve Thomas

12 - 1 pm               Lunch - Veramendi Room

1 - 4 pm                 Leadership Speaker - Steve Thomas

6:15 pm                 Meet in lobby for dinner at Iron Cactus

Tuesday, January 24th
Meeting 8-4 in Madero Room

7:30 am                Breakfast - Madero Room
 
8 - 8:30 am           Milwaukee Tool

8:30 - 10 am          Change/Improvement Roundtables

10 - 10:15 am         Break

10:15 - 12pm          Data Center Discussion - Toby Thomas

12 - 1pm                Lunch - Veramendi Room
 
1 - 2:45 pm            Field Automation -Member Panel

2:45 - 3 pm            Break

3 - 4 pm                 Field Connect

Free night

Wednesday, January 25th
Meeting 8 - 3:30 pm in Madero Room

7:30 am                Breakfast - Madero Room

8 - 9 am                Safety Best Practices

9 - 10:30 am          Energy Discussion

10:30 - 10:45 am   Break

10:45 - 12 pm        Energy Print

12 -1 pm               Lunch - Veramendi Room

1 - 2 pm                Financial Information

2 - 2:45 pm           Increasing Revenue from Existing Customers
 
2:45 - 3pm            Break

3 - 3:30 pm           Meeting Wrap

6:00 pm                Meet in lobby for dinner at Boudro's