Wednesday, March 6th
Welcome reception at 7:00pm
Thursday, March 7th
Full day with Steve Thomas focusing on building teams, people skills, and building a higher level of communication
Friday, March 8th
Utilizing the lessons learned from Steve to talk about challenges, share best practices, and discuss the following:
• When it gets crazy, how to become the voice of calm and security for
the customer
• How to be proactive as possible in this reactive environment
• How to deal with conflicts when sales people go around the dispatcher
• Field automation and how you’re communicating with the field
Saturday, March 9th
Travel home
Register Now!
http://theunifiedgroup.com/members/event/992326
If you’re not a member, but still interested in attending you can contact Allison Rodgers at [email protected] to inquire about a limited number of guest invitations.